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Build secure and performant AI Platform services that power Copilot. Work collaboratively with other AI Researchers, Platform, infrastructure, application engineers to build next generation AI products and services. Ship high-quality, well-tested, secure, and maintainable code. Find a path to get things done despite roadblocks to get your work into the hands of users quickly and iteratively. Enjoy working in a fast-paced, design-driven, product development cycle. Embody our Culture and Values. Bachelor's degree in computer science, or related technical discipline AND 4+ years technical engineering experience building customer-facing applications/products with coding in languages including, but not limited to C#, Python, Java, Golang OR equivalent experience. 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Bachelor's degree in computer science, or related technical discipline AND 8+ years technical engineering experience developing building web services with coding in languages including, but not limited to, Python, C#, C++, Rust, Java 4+ years of experience in managing, leading, and inspiring a team of engineers, including hiring, retaining, and managing performance. 4+ years of experience working on cloud services and infrastructure. 4+ years of experience running and working with distributed systems and on services at scale. Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering building web services with coding in languages including, but not limited to, Python, C#, C++, Rust, Java OR Master's Degree in Computer Science or related technical field AND 10+ years technical engineering building web services with coding in languages including, but not limited to, Python, C#, C++, Rust, Java OR equivalent experience. 6+ years people management experience. Experience with LLM training clusters. Experience working with AI platforms, frameworks, and APIs. Demonstrated written and verbal communication skills with the ability to work closely with cross-functional teams, including product managers, designers, and other engineers. Passion for learning new technologies and staying up to date with industry trends, best practices, and emerging technologies in mobile development and AI. 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Enable A|B experimentation for new features. Hands-on analysis of large volumes of telemetry data using various algorithms and tools including your own. Articulate insights, storyboard with data and communicate to influence leadership and other key decision makers. Find a path to get things done despite roadblocks to get your work into the hands of users quickly and iteratively. Enjoy working in a fast-paced, design-driven, product development cycle. Embody our Culture and Values. Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience. Experience in leveraging complex data, applied data science, developing sophisticated algorithms, executing large-scale A/B testing, and possessing extensive product knowledge. Experience with metrics creation, predicting trend analysis, measuring traffic patterns, and assessing experimentation results. Proficiency in Python Experience working on product analytics to drive product improvements Experience with prompt engineering and using LLMs. In particular, experience thinking about analytics in the context of conversations, and multi-turn unstructured data. Experience with Healthcare data or data taxonomies Dedication to writing clean, maintainable, and well-documented code with a focus on application quality, performance, and security. Demonstrated interpersonal skills and ability to work closely with cross-functional teams, including product managers, designers, and other engineers, while clearly communicating complex technical concepts to both technical and non-technical stakeholders Passion for learning new technologies and staying up to date with industry trends, best practices, and emerging technologies in web development and AI. Ability to work in a fast-paced environment, manage multiple priorities, experiment quickly, and adapt to changing requirements and deadlines.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://microsoftai.eightfold.ai/careers/job/1970324837008119", "isPrivate": false}, {"id": 1970324837007740, "name": "Member of Technical Staff Platform Engineer", "location": "Mountain View, California, United States", "locations": ["Mountain View, California, United States"], "hot": 1, "department": "Copilot (P0PS)", "business_unit": "Microsoft AI (QIA5)", "t_update": 1743559569, "t_create": 1739565642, "ats_job_id": 1970324837007740, "display_job_id": 1970324837007740, "type": "ATS", "id_locale": "1970324837007740-en", "job_description": "Build secure and performant AI Platform services that power Copilot. Work collaboratively with other Platform, infrastructure, application engineers as well as AI Researchers to build next generation AI products and services. Ship high-quality, well-tested, secure, and maintainable code. Find a path to get things done despite roadblocks to get your work into the hands of users quickly and iteratively. Enjoy working in a fast-paced, design-driven, product development cycle. Embody our Culture and Values. Bachelor's degree in computer science, or related technical discipline AND 4+ years technical engineering experience building web applications with coding in languages including, but not limited to, Python, Go, C#, C++, Rust, Java OR equivalent experience. 4+ years' experience building scalable services on top of public cloud infrastructure like Azure, AWS, or GCP. Extensive use datastores like RDBMS, key-value stores, etc. Bachelor's degree in computer science, or related technical discipline AND 6+ years technical engineering experience building web services with coding in languages including, but not limited to: Python, Golang, Java/Scala, Rust Experience working with AI platforms, frameworks, and APIs. Experience using Machine Learning frameworks, including experience using, deploying, and scaling language learning models, either personally or professionally. Ability to identify, analyze, and resolve complex technical issues, ensuring optimal performance, scalability, and user experience. Dedication to writing clean, maintainable, and well-documented code with a focus on application quality, performance, and security. Demonstrated interpersonal skills and ability to work closely with cross-functional teams, including product managers, designers, and other engineers. 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You will work on APIs, data flows, systems, and services that form the backbone of our AI products. Your expertise will help us create robust and scalable platforms that drive innovation and efficiency. Design, develop, and maintain platform-level software solutions. Collaborate with cross-functional teams to integrate AI capabilities into various products. Ensure the reliability, scalability, and performance of platform components. Stay updated with the latest advancements in AI and engineering. Work alongside the technical staff and AI researchers to improve model development flows. Embody our Culture and Values. Bachelor's degree in computer science, or related/equivalent technical discipline AND 4+ years technical engineering experience building and scaling web services, APIs, and products. OR equivalent experience. Deep experience with Python AND at least one of the following: Golang, Java/Scala, Typescript (React, Next.js) 4+ years' experience in building and releasing production software at the platform level. Strong knowledge of APIs, data flows, systems, and services. Bachelor's degree in computer science, or related technical discipline AND 6+ years technical engineering experience building web services with coding in languages including, but not limited to: Python, Golang, Java/Scala, Rust 6+ years' experience in building and releasing production software at the platform level. Deep experience with all of the following languages: Golang, Java/Scala, Typescript (React/Next.js) Experience in model pretraining, post-training, evaluation, and inference Experience using Machine Learning frameworks, including experience using, deploying, and scaling language learning models, either personally or professionally. Ability to clearly communicate complex technical concepts to both technical and non-technical stakeholders. Demonstrated interpersonal skills and ability to work closely with cross-functional teams, including product managers, designers, and other engineers. Proven ability to collaborate and contribute to a positive, inclusive work environment, fostering knowledge sharing and growth within the team. Experience going from zero-to-one as well as working with developed systems. Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing requirements and deadlines.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://microsoftai.eightfold.ai/careers/job/1970324837005425", "isPrivate": false}, {"id": 1970324837016787, "name": "Member of Technical Staff - Full Stack - Engineering Manager ", "location": "Mountain View, California, United States", "locations": ["Mountain View, California, United States"], "hot": 0, "department": "Copilot (P0PS)", "business_unit": "Microsoft AI (QIA5)", "t_update": 1748638337, "t_create": 1748618886, "ats_job_id": 1970324837016787, "display_job_id": 1970324837016787, "type": "ATS", "id_locale": "1970324837016787-en", "job_description": "Overview Microsoft AI is looking for a Member of Technical Staff \u2013 Full Stack \u2013 Engineering Manager to help build the next wave of capabilities of our personalized AI assistant, Copilot. At Microsoft AI we believe in pushing the boundaries to create outstanding products and services. Our mission is to innovate and excel in AI so you can be more productive and efficient in everything you do.\u00a0\u00a0 You will be leading high-performing full-stack teams in delivering robust, scalable, and secure software solutions. You will be driving the development of capabilities for our Copilot product.\u00a0You will model strong leadership, guide the architectural and technical direction of the product, and foster a collaborative, growth-oriented engineering culture. This role requires a deep understanding of engineering practices, people leadership, user-focused design, and operational excellence. In addition, hands-on coding and technical contribution will be a key part of your leadership, including writing and reviewing production-level code. In this role, you would be working with all the four stages of our evaluation platform: Data sampling, AI data collection and processing, data analysis/evaluation, and insights. You will take on multiple engineering roles and work across the full stack, including database backend, middle-tier services, front-end browser automation, statistical analysis, and creating consumable dashboards. Your role will also involve prompt engineering and extensive use of AI tools.\u00a0 Our newly formed organization, Microsoft AI, is dedicated to advancing Copilot and other consumer AI products and research. The team oversees Copilot, Bing, Edge, and generative AI research. Join us in shaping the future of personal computing powered by AI.\u00a0 \u00a0Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\u00a0 By applying to this U.S. Mountain View, CA you are required to be local to the Mountain View area and in office 3 days a week. Responsibilities Hire, manage, and lead a team of software engineers responsible for delivering secure, reliable, and scalable products Ship AI powered experiences that will shape how millions of people will interact with AI in the future\u00a0 Collaborate with Eng, Design and Product leadership to prioritize features and deliver a world-class AI companion to the world\u00a0 Write and review code , ensuring quality, maintainability, and performance, while also setting high standards for engineering excellence across the team. Guide architecture and design efforts by leading discussions, creating proposals and design documents, and ensuring solutions meet business, security, and compliance requirements. Build and maintain testing strategies , ensuring comprehensive coverage, effective automation, and scalable test frameworks that support continuous integration and deployment. Drive implementation of features and systems , breaking down long-term goals into clear milestones, aligning with release plans, and ensuring cross-team coordination. Qualifications Required Qualifications Bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python\u00a0 OR equivalent experience.\u00a0 3+ years of people manager experience Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 10+ years\u00a0technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python\u00a0 OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python\u00a0 OR equivalent experience.\u00a0 4+ years people management experience Software Engineering M5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay\u00a0\u00a0\u00a0 Microsoft will accept applications and processes offers for these roles on an ongoing basis.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://microsoftai.eightfold.ai/careers/job/1970324837016787", "isPrivate": false}, {"id": 1970324837016566, "name": "Member of Technical Staff - Web", "location": "Mountain View, California, United States", "locations": ["Mountain View, California, United States"], "hot": 0, "department": "Copilot (P0PS)", "business_unit": "Microsoft AI (QIA5)", "t_update": 1748462611, "t_create": 1748371293, "ats_job_id": 1970324837016566, "display_job_id": 1970324837016566, "type": "ATS", "id_locale": "1970324837016566-en", "job_description": "Overview As Microsoft continues to push the boundaries of AI, we are on the lookout for passionate individuals to work with us on the most interesting and challenging AI questions of our time. Our vision is bold and broad \u2014 to build systems that have true artificial intelligence across agents, applications, services, and infrastructure. It\u2019s also inclusive: we aim to make AI accessible to all \u2014 consumers, businesses, developers \u2014 so that everyone can realize its benefits. Microsoft AI (MAI) is seeking experienced Member of Technical Staff - Web to help build the Copilot Web Platform that powers the experiences on copilot.microsoft.com , Edge Browser and Window OS. You\u2019ll work in a deeply iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it\u2019s delivered with safety and reliability in mind. We value engineers who are self-starters, care deeply about the end user experience, and take pride in building products to solve customer needs. Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. By applying to this position, you are required to be in office 3 days a week in the posted locations/locations Responsibilities As a Member of Technical Staff - Web, you will be responsible for the following: Design and build a high-performance front-end platform that drives multiple complex web applications. Ship delightful, AI powered experiences that will shape how millions of people will interact with AI in the future Empower developers to build the most performant product experiences through tooling, primitives and capabilities. Collaborate with Eng, Design and Product leadership to prioritize features and deliver a world-class AI companion to the world Join a small team of passionate product engineers with deep frontend expertise who are obsessed with building beautiful and performant products. Embody our\u202f Culture\u202f and\u202f Values . Required Qualifications: Bachelor's degree in computer science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, Typescript and React OR equivalent experience. Preferred Qualifications: Bachelor's degree in computer science, or related technical discipline AND 8+ years technical engineering experience with coding in languages including, but not limited to, Typescript and React OR equivalent experience. Proficient background in Web Performance optimizations, browser internals and scaling the web stack. Take a user-centric approach to product development, prioritizing solutions that result in the best user experience and have the technical expertise to pull it off.\u202f Thrive in a fast-paced, collaborative environment and are comfortable making progress in ambiguity. Enjoy working closely with cross-functional partners and teammates in an inclusive, curious culture. Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year.\u00a0There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Software Engineering IC6 - The typical base pay range for this role across the U.S. is USD $163,000 - $296,400 per year.\u00a0There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay\u00a0\u00a0\u00a0 Microsoft will accept applications and processes offers for these roles on an ongoing basis. #Copilot #MicrosoftAI", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://microsoftai.eightfold.ai/careers/job/1970324837016566", "isPrivate": false}, {"id": 1970324837016195, "name": "Member of Technical Staff, Product Engineer", "location": "London, London, City of, United Kingdom", "locations": ["London, London, City of, United Kingdom"], "hot": 0, "department": "Copilot (P0PS)", "business_unit": "Microsoft AI (QIA5)", "t_update": 1748338814, "t_create": 1747852250, "ats_job_id": 1970324837016195, "display_job_id": 1970324837016195, "type": "ATS", "id_locale": "1970324837016195-en", "job_description": "Overview As Microsoft continues to push the boundaries of AI, we are on the lookout for passionate individuals to work with us on the most interesting and challenging AI questions of our time. Our vision is bold and broad \u2014 to build systems that have true artificial intelligence across agents, applications, services, and infrastructure.\u00a0It\u2019s\u00a0also inclusive: we aim to make AI accessible to all \u2014 consumers, businesses, developers \u2014 so that everyone can realize its benefits.\u00a0\u00a0 Microsoft AI (MAI) is seeking experienced Product Engineers to help build the Copilot web experiences which are available on\u00a0 copilot.microsoft.com , Edge Browser and Window OS.\u00a0You\u2019ll\u00a0work in a deeply iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure\u00a0it\u2019s\u00a0delivered with safety and reliability in mind. We value engineers who are self-starters, care deeply about the end user experience, and take pride in building products to solve customer needs.\u00a0 Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\u00a0\u00a0 Responsibilities: In this role, you will:\u00a0 Ship delightful, AI powered experiences that will shape how millions of people will interact with AI in the future.\u00a0 Collaborate with AI researchers, product managers, and designers to bring a world-class AI companion to the world.\u00a0 Design and build efficient and reusable front-end systems that drive complex web applications.\u00a0 Plan and deploy front end infrastructure necessary to build, test, and deploy our products.\u00a0 Join a small team of world class product engineers with deep\u00a0frontend\u00a0expertise\u00a0who are obsessed with building beautiful and performant products.\u00a0\u00a0 Embody our\u202f Culture\u202f and\u202f Values .\u00a0 Qualifications Required Qualifications: Bachelor\u2019s degree in computer science, or related technical discipline AND\u00a0software\u00a0engineering experience building web\u00a0products at scale\u00a0by\u00a0coding in languages including, but not limited to,\u00a0Typescript\u00a0and\u00a0React\u00a0 Preferred Qualifications: Have 0 to 1 experience with a bias towards shipping and learning, while balancing a\u00a0high-quality\u00a0bar.\u00a0 Take a user-centric approach to product development, prioritizing solutions that result in the best user experience and have the technical\u00a0expertise\u00a0to pull it off.\u00a0 Thrive in a fast-paced, collaborative environment and are comfortable making progress in ambiguity.\u00a0 Enjoy working closely with\u00a0cross-functional\u00a0partners and teammates in an inclusive, curious culture. Microsoft will accept applications and processes offers for these roles on an ongoing basis. #MicrosoftAI #COPILOT", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://microsoftai.eightfold.ai/careers/job/1970324837016195", "isPrivate": false}, {"id": 1970324837016119, "name": "Member of Technical Staff - Copilot AI Web Engineering Manager ", "location": "Mountain View, California, United States", "locations": ["Mountain View, California, United States"], "hot": 0, "department": "Copilot (P0PS)", "business_unit": "Microsoft AI (QIA5)", "t_update": 1748653985, "t_create": 1747782851, "ats_job_id": 1970324837016119, "display_job_id": 1970324837016119, "type": "ATS", "id_locale": "1970324837016119-en", "job_description": "Overview As Microsoft continues to push the boundaries of AI, we are on the lookout for passionate individuals to work with us on the most interesting and challenging AI questions of our time. Our vision is bold and broad \u2014 to build systems that have true artificial intelligence across agents, applications, services, and infrastructure. It\u2019s also inclusive: we aim to make AI accessible to all \u2014 consumers, businesses, developers \u2014 so that everyone can realize its benefits. Microsoft AI (MAI) is seeking experienced Member of Technical Staff - Copilot AI Web Engineering Manager to help build the Copilot web experiences which are available on copilot.microsoft.com , Edge Browser and Window OS. You\u2019ll work in a deeply iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it's delivered with safety and reliability in mind. We value engineers who are self-starters, care deeply about the end user experience, and take pride in building products to solve customer needs. Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\u202f By applying to this U.S. Mountain View, CA position, you are required to be local to the San Francisco area and in office 3 days a week. Responsibilities In this role, you will: Hire, manage and lead a team of web engineers responsible for the quality and performance of Copilot\u2019s web products Ship delightful, AI powered experiences that will shape how millions of people will interact with AI in the future Collaborate with Eng, Design and Product leadership to prioritize features and deliver a world-class AI companion to the world Design and build a performant front-end infrastructure that drives multiple complex web applications Join a small team of world class product engineers with deep frontend expertise who are obsessed with building beautiful and performant products. Embody our\u202f Culture\u202f and\u202f Values .\u202f Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with web technologies including, but not limited to, Typescript and React OR equivalent experience.\u202f 3+ years people management experience.\u202f Preferred Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 8+ years technical engineering experience with coding in languages including, but not limited to, Typescript and React OR equivalent experience.\u202f 6+ years people management experience.\u202f Take a user-centric approach to product development, prioritizing solutions that result in the best user experience and have the technical expertise to pull it off.\u202f Thrive in a fast-paced, collaborative environment and are comfortable making progress in ambiguity.\u202f Enjoy working closely with cross-functional partners and teammates in an inclusive, curious culture.\u202f Have strong opinions about best investments to make in establishing the most delightful and performant web engineering system. Software Engineering M5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year.\u00a0There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Software Engineering M6 - The typical base pay range for this role across the U.S. is USD $163,000 - $296,400 per year.\u00a0There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications and processes offers for these roles on an ongoing basis. #microsoftai #copilot", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://microsoftai.eightfold.ai/careers/job/1970324837016119", "isPrivate": false}, {"id": 1970324837016029, "name": "Member of Technical Staff, Technical Program Manager", "location": "Mountain View, California, United States", "locations": ["Mountain View, California, United States"], "hot": 0, "department": "Copilot (P0PS)", "business_unit": "Microsoft AI (QIA5)", "t_update": 1748463358, "t_create": 1747681405, "ats_job_id": 1970324837016029, "display_job_id": 1970324837016029, "type": "ATS", "id_locale": "1970324837016029-en", "job_description": "As Microsoft AI we are pushing the boundaries of technology. We are creating unique, beautiful and powerful products that will change lives. A small, friendly, fast-moving team, we support each other to do the best work of our lives, always looking to break new ground, fast. We are proud of what we build, how we build it and that our products will define the AI era. We run lean, obsess about users, and always make our decisions based on the evidence. We ship regularly, so your work will have real and immediate impact. It\u2019s a time of huge change in the AI landscape, and this role will put you right in the heart of it. Our newly formed organization, Microsoft AI (MAI), focuses on Copilot and other consumer AI products and research. We combine world-class AI research together with top notch design and product craft. The wider team is responsible for Copilot, Bing, Edge, and generative AI research, while the Mobile Engineering team is responsible for leading and building the mobile experience of Copilot on iOS and Android, collaborating closely with our Product Management, Design and AI Research teams. This role requires a balance of technical skills and effective people collaboration skills. Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. As a Technical Program Manager, Copilot AI,\u00a0you will operate at the crossroads of product development, customer insights, and research, shaping the evolution of transformative AI solutions. You will take charge of the customer feedback lifecycle, driving strategic prioritization, comprehensive documentation, and deep analysis to enhance product experiences. By championing product excellence, you will synthesize diverse feedback channels into actionable insights, streamline processes, and uphold the highest standards of quality, ensuring continuous improvement and impactful features for our customers. We are looking for candidates who is: Passionate about deeply aligning with customer engagement and feedback. Keenly aware and able to manage timelines and schedules of mission critical launches. Take the initiative and enjoy building world-class consumer experiences and products in a highly collaborative, fast-paced environment. Savvy with data and deriving insights from customer feedback, and triage issues until fully resolved. Bring an abundance of positive energy, empathy, and kindness, in addition to being highly effective. Effectively manage multiple responsibilities and can adjust to shifting priorities. By applying to this U.S. Mountain View, CA, you are required to be local to the San Francisco area and in office 3 days a week As a Member of Technical Staff, Technical Program Manager, you will be responsible for the following: Product feedback life cycle: Manage, coordinate and execute end-to-end customer feedback process, specifically focused on triaging, reporting, dashboard, analysis , ensuring our Copilot experiences are delivered to address customer issues with high quality. Champion Product Quality: Review customer feedback across many channels, provide deep analysis and improve processes and maintain robust product quality for users worldwide. Coordinate Cross-Team Collaboration: Work closely with engineering, data science, and product stakeholders to align on goals, track deliverables, and communicate status updates effectively. Leverage Data & Insights: Collaborate with analytics teams to define key success metrics, correlate improvements to usage, and influence roadmaps based on data-driven insights. Foster a Growth Mindset: Mentor team members, Manage vendor resources, share best practices, and cultivate a culture where everyone feels empowered to innovate, learn, and grow. Apply Technical Expertise:\u202fDive deep into product and system architecture to better understand root causes, shape solutions, and drive high-impact improvements with engineering partners Drive Scalable Solution: Design repeatable processes and frameworks that scale with product complexity and organizational growth, ensuring operational stability and continues improvement Required Qualifications Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 1+ year(s) experience managing cross-functional and/or cross-team projects. Preferred Qualifications Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 4+ years experience managing cross-functional and/or cross-team projects. 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos) Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year.\u00a0There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year. Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year.\u00a0There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. 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